Release v3.4.1 Changelog

Improvements

• Case Details Page Enhancements: Implemented bug fixes and UI improvements on the Case Details page. These changes aim to enhance the functionality and visual layout, ensuring a smoother user experience and increased ease of navigation.

• Timestamp Source Tracking: Added functionality to track whether a timestamp in case management is reached by the Virtual Analyst (AI) or a human analyst. This feature enhances the accuracy of case timelines and improves SLA management by clearly indicating the source of each action.

Bug Fixes

• General System Enhancements: Addressed minor bugs and made additional enhancements across the system to further improve performance and stability.